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*IMPORTANT* Notice: Apple's upcoming iOS 26 release, expected in September 2025, and the potential impact it may have on the way users receive calls/texts from your district through PowerSchool's SmartFind Express callout process. Apple introduced two new features?Screen Unknown Senders and Screen Unknown Callers?designed to reduce unwanted communications: Screen Unknown Senders (Messages): Filters messages from numbers not saved in Contacts into a separate folder. While recipients can still access these messages, they will not appear in the main inbox by default. Screen Unknown Callers (Calls): Screens incoming calls from unsaved numbers, presenting the caller's name/reason before the user decides whether to answer. How Could This Affect SmartFind Express District Communications? Voice calling impacts: Job offers to substitutes. Calls from SmartFind Express district phone numbers not saved in the employees and substitutes Contacts may be screened before ringing through. Even verified/branded calls will not bypass screening unless the employees and/or substitutes have already engaged with the SmartFind Express district number or saved it in Contacts. Recommended Next Steps for Districts Encourage employees and/or substitutes to save district numbers (for both SMS and Voice) into their Contacts. Share guidance on iOS 26 settings so employees and/or substitutes can check their ?Unknown Senders? folder and adjust filtering preferences.
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